The Residences at Hacienda Encantada
9.8Rating
ExceptionalRated by Guests
1,507Reviews
What to expect
Pros
- 🌟Exceptional butler service - Went above and beyond to assist guests
- 🏝️Stunning views of the Sea of Cortez and beautiful resort grounds
- 👨👩👧👦Family-friendly atmosphere with activities for all ages
- 🍹Delicious food and drinks available, with great restaurant options
- 🚗Convenient transportation services provided within the resort
- 💆♂️Relaxing spa amenities and services available on-site
- 🏊♂️Multiple pools to enjoy, including private pools in some accommodations
- 🎉Exciting activities and excursions arranged by attentive staff
- 🛎️Friendly and helpful staff throughout the resort
- 🥂Luxurious accommodations with well-appointed amenities
Cons
- 🩺Issues with slippery tiles near the pool area causing accidents
- 💸High pricing for food and beverages, especially for non-all-inclusive guests
- 🏞️Grounds maintenance needs improvement, noticed weeds in outdoor areas
- 🧹Delayed maintenance response, broken lamp took several days to be fixed
- 👀Limited menu variety at the on-site restaurants
- 🍸Limited drink options for non-all-inclusive guests
- 💻Unreliable and insecure Wi-Fi network
- 🚿Inconsistent room cleaning standards reported in some accommodations
- 🌧️Inadequate attention to detail in maintaining outdoor areas and flower beds
- 🕰️Delayed response to guest requests and complaints in some cases
What this place has to offer
Things to do and ways to relaxFishing, Fitness center, Game room, Hammam, Horseback riding, Hot tub, Massage, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Table tennis, Tennis court, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Stop at The Residences at Hacienda Encantada to discover the wonders of San Jose Del Cabo. The hotel offers a wide range of amenities and perks to ensure you have a great time. Facilities like free Wi-Fi in all rooms, car park, room service, airport transfer, car hire are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with private pool, whirlpool bathtub, air conditioning, heating, desk. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. No matter what your reasons are for visiting San Jose Del Cabo, The Residences at Hacienda Encantada will make you feel instantly at home.
Where you'll be sleeping
291 m²
Three-Bedroom Villa with Private Pool
2 double beds and 1 queen bed & 1 king bed & 1 king bed
220 m²
Two-Bedroom Villa
1 king bed & 2 queen beds & 1 sofa bed
4 Bedroom Villa with Private Pool
1 king bed & 1 king bed & 2 queen beds & 2 queen beds & 1 sofa bed
220 m²
Luxury Two-Bedroom Villa
1 sofa bed
130 m²
Master Suite
1 sofa bed and 1 king bed
44 m²
Studio
1 king bed or 2 queen beds or 2 queen beds and 1 king bed
56 m²
Luxury Suite
1 king bed or 2 queen beds
43 m²
Surprise Room
225 m²
Luxury Two Bedroom Villa
1 sofa bed and 1 king bed and 2 queen beds
Signature House, 4 Bedrooms, Ocean View
1 sofa bed
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