Casa La Carolina en Villa de Leyva
8.3Rating
ExcellentRated by Guests
15Reviews
What to expect
Pros
- 🌟Luxurious and elegant decor in the hotel rooms
- 🏊Indoor swimming pool available for guests
- 🌞Friendly and accommodating staff members
- 🍽️Great food options available for breakfast and dinner
- 🌺Beautifully decorated rooms with thoughtful details
- 👨👩👧👦Family-friendly amenities and services
- 🌄Quiet and peaceful environment for relaxation
- 🛏️Comfortable beds for a good night's sleep
- 🛁Spacious and well-equipped bathrooms in the hotel rooms
- 🍹Attentive service that goes the extra mile for guests
Cons
- 🚧Noise disturbance from nearby construction site
- 🌬️Lack of air conditioning in some areas of the hotel
- 💸Unexpected price increase communicated last minute
- 🚫Poor communication and lack of responsiveness from management
- 💧Inadequate drainage causing unpleasant smells in bathrooms
- 👎Unsatisfactory resolution of customer complaints
- 💵Additional charges for damages not handled professionally
- 🧺Expensive laundry service with per item charges
- 🚿Issues with water pressure and shower functionality
- ⚖️Conflict over billing and lack of satisfactory resolution
What this place has to offer
Dining, drinking, and snackingKitchen
Where you'll be sleeping
600 m²
Home
1 double bed & 1 semi double bed & 2 single beds & 2 single beds & 2 single beds & 2 single beds & 2 single beds