El Dorado Maroma A Spa Resort - More Inclusive
9.5Rating
ExceptionalRated by Guests
7,869Reviews
What to expect
Pros
- 🍹Friendly and attentive bar staff
- 🌴Immaculate grounds and beautiful gardens
- 🌊Clear turquoise waters and stunning beachfront
- 🌅Breathtaking views from the balcony
- 🎉Great entertainment team with fun activities
- 🍽️Delicious and well-presented food options
- 🏝️Plenty of on-site activities like catamaran rides and parasailing
- 🛏️Spacious and clean rooms with comfortable beds
- 🎶Live music and entertainment adds to the overall experience
- 🌞Excellent customer service and personalized attention from staff
Cons
- 🚽Issues with room cleanliness and maintenance, like broken toilets
- 🍔Limited vegetarian meal options and challenges with dietary requirements
- 💸Extra charges for special services and upgrades
- 🍴Disappointing cancellation or changes to dining reservations
- 🌧️Lack of alternative activities during bad weather
- 🚗Transportation or transfer issues causing inconvenience
- 🌐Booking and reservation process could be improved
- 🌡️Room amenities like air conditioning or restocking can be inconsistent
- 💼Pressure or discomfort from timeshare sales or promotions
- 🎤Expectations not met with the entertainment or activities offered
What this place has to offer
Things to do and ways to relaxDiving, Fitness center, Game room, Karaoke, Massage, On-site entertainment, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Table tennis, Tours, Water park, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingAll rooms include breakfast, lunch, dinner, and drinks, at no extra cost, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French
El Dorado Maroma a Spa Resort by Karisma All Inclu is perfectly located for both business and leisure guests in Playa Del Carmen. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like 24-hour front desk, express check-in/check-out, luggage storage, valet parking, room service are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of the hot tub, private beach, fitness center, sauna, spa. Convenience and comfort make El Dorado Maroma a Spa Resort by Karisma All Inclu the perfect choice for your stay in Playa Del Carmen.
Where you'll be sleeping
26 m²
Mi Hotelito Beachfront Suite
1 king bed
55 m²
Swim Up Suite
1 king bed
185 m²
Honeymoon Villa
1 queen bed & 1 sofa bed
55 m²
Honeymoon Suite
1 king bed
55 m²
Private Pool Room
1 king bed
37 m²
Junior Suite
1 king bed or 2 double beds
157 m²
Honeymoon Beachfront Villa
1 queen bed & 1 sofa bed
114 m²
Presidential Studio
1 king bed
38 m²
Royal Suite
1 king bed
52 m²
Private Pool Hot Tub Suite
1 king bed
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