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Casa La Carolina en Villa de Leyva

4.7Rating
AverageRated by Guests
3Reviews

What to expect

Pros

  • 🌟Luxurious and elegant decor in the hotel rooms
  • 🏊Indoor swimming pool available for guests
  • 🌞Friendly and accommodating staff members
  • 🍽️Great food options available for breakfast and dinner
  • 🌺Beautifully decorated rooms with thoughtful details
  • 👨‍👩‍👧‍👦Family-friendly amenities and services
  • 🌄Quiet and peaceful environment for relaxation
  • 🛏️Comfortable beds for a good night's sleep
  • 🛁Spacious and well-equipped bathrooms in the hotel rooms
  • 🍹Attentive service that goes the extra mile for guests

Cons

  • 🚧Noise disturbance from nearby construction site
  • 🌬️Lack of air conditioning in some areas of the hotel
  • 💸Unexpected price increase communicated last minute
  • 🚫Poor communication and lack of responsiveness from management
  • 💧Inadequate drainage causing unpleasant smells in bathrooms
  • 👎Unsatisfactory resolution of customer complaints
  • 💵Additional charges for damages not handled professionally
  • 🧺Expensive laundry service with per item charges
  • 🚿Issues with water pressure and shower functionality
  • ⚖️Conflict over billing and lack of satisfactory resolution

What this place has to offer

Dining, drinking, and snackingKitchen

Where you'll be sleeping

Home image 1
600 m²

Home

1 double bed & 1 semi double bed & 2 single beds & 2 single beds & 2 single beds & 2 single beds & 2 single beds

What other guests say about this hotel

Where you'll be staying