Potawatomi Hotel & Casino
7.6Rating
Very GoodRated by Guests
381Reviews
What to expect
Pros
- 👍Friendly and professional staff throughout the hotel and casino.
- 🎰Great variety of slot machines and updated collection of video poker.
- 🛏️Spacious and comfortable rooms with beautiful views of the city and Lake Michigan.
- 🍴Delicious food options, especially at the Asian restaurant Ruy Yi.
- 🔒Secure elevator system with keycard access for added safety.
- 🛁Luxurious bathroom amenities including large soaking tubs and rainfall showers.
- 🎉Fun and lively casino atmosphere for entertainment.
- 🚗Convenient valet parking and complimentary shuttle service.
- 🥂Great customer service with staff going above and beyond to assist guests.
- 🌟Beautifully decorated and well-maintained hotel with modern amenities.
Cons
- 💸Low slot machine payouts and tight slot games.
- 🍽️Limited dining options with some disappointing food quality.
- 🕰️Limited hours of operation for certain amenities like restaurants and table games.
- 🚫Issues with security and safety, including incidents of gun violence.
- 🎰Complaints of tight video poker play and minimal wins for players.
- 💸High prices and overcharging reported for certain services and accommodations.
- 😷Inconvenient COVID-19 restrictions affecting access to services and amenities.
- 🚫Unfriendly and disrespectful staff encounters, impacting overall customer experience.
- 🍴Disappointing food quality and service at dining options, including buffet and restaurants.
- 🃏Issues with gaming policies, such as being asked to leave when winning or intoxicated.
What this place has to offer
Things to do and ways to relaxCasino, Fitness center, Karaoke, Spa, Spa/sauna
Services and conveniencesConcierge, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Located in Menomonee River Valley, Potawatomi Hotel & Casino is a perfect starting point from which to explore Milwaukee (WI). The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, casino, 24-hour front desk, express check-in/check-out, luggage storage are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the property's fitness center, karaoke will further enhance your already satisfying stay. Convenience and comfort make Potawatomi Hotel & Casino the perfect choice for your stay in Milwaukee (WI).
Where you'll be sleeping
Null
33 m²
Signature King bed room
1 king bed
33 m²
Signature 2 Queen Bed Room
2 queen beds
32 m²
Deluxe King Room
1 sofa bed and 1 king bed or 1 double bed or 1 king bed or 1 super king bed or 1 queen bed and 1 double bed & 1 king bed
87 m²
Corner Luxury Suite
33 m²
Signature 2 Queen Bed Room
2 queen beds
87 m²
Luxury Corner Suite
1 sofa bed and 1 king bed
33 m²
Signature Room, 1 King Bed
33 m²
Signature Room, 2 Queen Beds
Deluxe Corner King Room with Sofa Bed
1 king bed and 1 sofa bed
What other guests say about this hotel
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